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What is Network Monitoring?

What is Cybersecurity?

Cyber Security refers to the practice of protecting users, devices, networks, and programs from digital attacks. These cyberattacks are usually aimed at accessing, changing, or destroying sensitive information, extorting money from users, or interrupting normal business operations. Implementing effective cybersecurity measures is particularly challenging today because there are more devices than people, and attackers are becoming more innovative.

       
Section I

What is Dedicated Internet Access? (DIA)

Network monitoring is the continuous process of tracking, analysing, and optimising a network’s performance, availability, and security. It involves monitoring network traffic, connected devices, and infrastructure components to ensure that data flows efficiently and securely. 

 

Organisations rely on network monitoring to detect common network issues such as latency, packet loss, jitter, and bandwidth congestion before they impact users or critical business operations. Monitoring tools collect data in real time and provide insights into network health, helping IT teams diagnose network issues, optimise resources, and prevent downtime. 

 

Businesses use network monitoring solutions to gain end-to-end visibility into their IT environments, proactively identifying and troubleshooting network connectivity issues. By leveraging automated alerts, performance analytics, and predictive insights, organisations can ensure optimal performance, strong security, and seamless digital experiences for users and customers. 

    
Section II

How Does Network Monitoring Work?

Network monitoring operates by leveraging specialised tools and protocols to collect, analyse, and report network data in real time. These tools continuously track network activity, helping businesses detect and resolve common network performance issues before they escalate. A well-implemented network monitoring strategy ensures optimal performance, security, and reliability across an organisation’s IT infrastructure. 

Here’s a breakdown of how network monitoring works:

Data Collection

The first step in network monitoring is gathering data from various network devices, including routers, switches, firewalls, servers, and endpoints. This is achieved through monitoring protocols such as: 

  • SNMP (Simple Network Management Protocol): Collects device performance metrics like CPU usage, memory status, and interface statistics. 
  • ICMP (Internet Control Message Protocol): Used to check network device availability and diagnose network latency issues. 
  • NetFlow & sFlow: Analyses network traffic patterns, providing visibility into bandwidth consumption and application usage. 
  • Syslog & Event Logs: Captures system and security events from network devices, aiding in troubleshooting network performance issues. 

This continuous data collection provides IT teams with a real-time overview of network health, ensuring proactive monitoring and quick detection of potential problems.

Analysis & Alerts

Once data is collected, network monitoring tools analyse it to detect abnormalities such as: 

  • High latency: Delays in data transmission affecting application performance. 
  • Packet loss: Data packets fail to reach their destination, causing connection issues. 
  • Bandwidth congestion: Excessive traffic slowing down network performance. 
  • Security anomalies: Unauthorised access attempts or unusual data transfer activities. 

If any network quality problems or security threats are detected, automated alerts are triggered, notifying IT administrators. These alerts help teams diagnose network issues quickly and take corrective actions before they affect users or business operations.

Visualisation & Reporting

Network monitoring platforms offer interactive dashboards, visual graphs, and detailed reports to provide insights into network performance. These dashboards enable IT teams to: 

  • Monitor real-time network status, including uptime, traffic flow, and device health. 
  • Analyse historical performance trends to identify recurring network connectivity issues. 
  • Generate reports for compliance audits, SLA tracking, and troubleshooting network performance issues. 

Visualising network performance helps businesses understand patterns, predict potential failures, and optimise network resources effectively.

Troubleshooting & Resolution

Once a network issue is identified, IT teams use diagnostic tools and analytics to determine the root cause and implement corrective actions. The troubleshooting process may involve: 

  • Rerouting traffic to reduce congestion and improve response times. 
  • Adjusting bandwidth allocation to prioritise critical applications. 
  • Updating firmware and security patches to resolve vulnerabilities. 
  • Reconfiguring network settings to enhance stability and prevent future issues. 

By proactively addressing common network issues and solutions, businesses can prevent downtime, maintain high network performance, and ensure a seamless user experience. 

Effective network monitoring is crucial for optimising IT infrastructure, enhancing security, and ensuring business continuity. With real-time insights and automated alerts, organisations can stay ahead of potential disruptions and maintain a reliable, high-performance network. 

   
Section III

Benefits of Network Monitoring

Effective network monitoring provides organisations with real-time insights, proactive troubleshooting, and enhanced security, ensuring a high-performing, resilient, and secure IT infrastructure. By continuously tracking key network performance metrics, businesses can prevent common network issues and optimise their network environments for efficiency and reliability.

Improved Network Performance

Network performance directly impacts business operations, employee productivity, and customer experience. Continuous network monitoring helps IT teams detect and address common network performance issues such as: 

  • Latency: Delays in data transmission affecting cloud applications, VoIP calls, and video conferencing. 
  • Packet Loss: Loss of data packets due to network congestion or faulty hardware, leading to slow or dropped connections. 
  • Jitter: Variability in data packet delivery times, which can cause poor voice and video quality. 

By identifying these performance bottlenecks in real time, organisations can optimise bandwidth allocation, routing protocols, and traffic prioritisation, ensuring smooth and uninterrupted network performance.

Reduced Downtime

Unplanned network downtime can lead to significant financial losses, disrupted operations, and frustrated customers. Network monitoring enables businesses to: 

  • Detect hardware failures, software glitches, and network congestion before they escalate. 
  • Receive automated alerts for abnormal traffic spikes or connectivity issues. 
  • Implement failover mechanisms and redundancy strategies to prevent outages. 

By proactively resolving network connectivity issues, businesses can reduce mean time to resolution (MTTR), ensure service availability, and maintain seamless business continuity.

Enhanced Security

Cybersecurity threats, such as DDoS attacks, ransomware, and unauthorised access, can compromise network integrity. Network security monitoring plays a crucial role in detecting and mitigating these threats by: 

  • Identifying unusual traffic patterns that may indicate malicious activity. 
  • Monitoring access logs to detect unauthorised attempts to breach the network. 
  • Blocking suspicious IP addresses to prevent external threats. 
  • Providing forensic analysis for security incidents, helping businesses strengthen their defences. 

By integrating network monitoring with advanced security solutions, organisations can proactively detect vulnerabilities and safeguard their networks from cyber threats.

Better Resource Management

Efficient network resource allocation is essential for optimising IT performance and reducing costs. Network monitoring tools help businesses: 

  • Analyse bandwidth usage to identify overutilised and underutilised network resources. 
  • Prioritise critical applications to prevent slowdowns and congestion. 
  • Optimise cloud and hybrid environments by managing traffic across multiple platforms. 

With detailed network insights, IT teams can allocate resources more effectively, reduce unnecessary expenses, and enhance overall network efficiency.

Compliance & SLA Adherence

For businesses operating in regulated industries such as finance, healthcare, and telecommunications, compliance with industry standards and security frameworks is mandatory. Network monitoring ensures: 

  • Adherence to security standards such as ISO 27001, GDPR, and NIST. 
  • SLA (Service Level Agreement) compliance by tracking uptime, latency, and response times. 
  • Automated reporting for audits, ensuring regulatory transparency. 

By leveraging network monitoring solutions, organisations can meet compliance requirements, maintain customer trust, and avoid penalties associated with non-compliance. 

  
Section IV

Types of Network Monitoring

Network monitoring is essential for maintaining a high-performing, secure, and reliable IT infrastructure. Different types of network monitoring address specific performance and security challenges, ensuring that businesses can proactively detect and resolve issues before they impact operations.

Network Performance Monitoring

Network performance monitoring tracks key metrics such as network speed, bandwidth usage, packet loss, and latency to ensure smooth data transmission across an organisation’s infrastructure. IT teams use this type of monitoring to: 

  • Detect bottlenecks and congestion that slow down applications. 
  • Measure response times for cloud-based services and SaaS applications. 
  • Ensure consistent network performance across multiple locations. 

By continuously analysing these metrics, businesses can optimise network performance, reduce downtime, and deliver seamless digital experiences for employees and customers.

Network Traffic Analysis

Network traffic analysis involves monitoring data flows within a network to identify unusual traffic patterns, congestion points, and potential security risks. This type of monitoring helps organisations: 

  • Identify bandwidth-heavy applications that may slow down mission-critical processes. 
  • Detect suspicious or unauthorised traffic, which could indicate a security breach. 
  • Optimise traffic routing to balance network loads and prevent slowdowns. 

By analysing traffic behaviour, IT teams can improve network efficiency, prevent performance issues, and strengthen security against cyber threats such as DDoS attacks and data exfiltration.

Network Security Monitoring

Network security monitoring is crucial for detecting and mitigating cyber threats before they compromise business operations. It focuses on: 

  • Identifying unauthorised access attempts and potential breaches. 
  • Monitoring firewall activity and intrusion detection logs. 
  • Tracking malware infections and suspicious behaviour within the network. 
  • Analysing security vulnerabilities that could expose sensitive data. 

By implementing security monitoring tools, organisations can respond quickly to threats, prevent data breaches, and protect their IT infrastructure from cyberattacks.

Network Latency Monitoring

Network latency monitoring measures the time it takes for data to travel between network nodes. High latency can cause slow applications, poor VoIP call quality, and lag in cloud-based services. This type of monitoring helps businesses: 

  • Identify latency spikes and their root causes (e.g., inefficient routing, overloaded servers, or congested links). 
  • Optimise network configurations to improve response times. 
  • Ensure real-time applications, such as video conferencing and online transactions, run smoothly. 

By closely monitoring latency, organisations can deliver fast, reliable, and uninterrupted connectivity for users and applications.

Network Monitoring Tools

Network monitoring tools provide real-time insights, diagnostics, and alerts, helping IT teams proactively troubleshoot network issues. These tools use AI-driven analytics and automation to ensure optimal network performance. A leading example is Cisco ThousandEyes, which offers: 

  • End-to-end network visibility across cloud, hybrid, and on-premises environments. 
  • Advanced diagnostics for detecting and resolving connectivity issues. 
  • Security and performance monitoring to prevent cyber threats and slowdowns. 
  • Proactive alerts and AI-driven insights to reduce response times. 

By leveraging network monitoring tools, organisations can gain deeper visibility, enhance security, and maintain seamless network operations. 

  
Section V

Network Monitoring Best Practices

A well-structured network monitoring strategy is crucial for maintaining a high-performance, secure, and resilient IT infrastructure. Implementing best practices ensures that businesses proactively detect and resolve issues, optimise resource allocation, and enhance overall network efficiency.

Define Key Performance Metrics

To monitor network health effectively, organisations should track critical performance indicators, including: 

  • Bandwidth Utilisation: Measures data consumption across the network to prevent congestion and optimise traffic flow. 
  • Uptime & Availability: Ensures network devices and services remain operational with minimal disruptions. 
  • Packet Loss: Identifies dropped packets that can affect VoIP calls, video streaming, and real-time applications. 
  • Latency & Jitter: Tracks delays in data transmission to diagnose network latency issues and improve connectivity. 

Defining and regularly reviewing these metrics allows IT teams to identify network performance issues early and optimise resources effectively.

Implement Proactive Monitoring

Traditional reactive network monitoring waits for an issue to occur before addressing it, leading to costly downtime. Instead, businesses should adopt proactive network monitoring by: 

  • Using AI-powered network intelligence tools to predict and prevent failures. 
  • Setting up automated alerts for unusual activity, bandwidth spikes, or device failures. 
  • Conducting trend analysis to detect patterns that may indicate future issues. 

Proactive monitoring helps businesses diagnose network issues before they impact users, reducing mean time to resolution (MTTR) and enhancing network reliability.

Segment & Prioritise Traffic

Not all network traffic is equally important—business-critical applications require prioritised bandwidth to ensure optimal performance. Best practices for traffic segmentation and prioritisation include: 

  • Implementing Quality of Service (QoS) policies to prioritise high-priority traffic, such as video conferencing and cloud applications. 
  • Separating internal and external traffic to prevent congestion. 
  • Using VLANs (Virtual Local Area Networks) to logically separate different types of traffic for better control. 

By categorising traffic effectively, businesses can reduce congestion, improve performance, and ensure mission-critical applications receive the necessary resources.

Use Multi-Layer Monitoring

Relying on a single type of network monitoring is not enough to ensure full network visibility. A multi-layer approach combines different monitoring techniques, including: 

  • Network Performance Monitoring: Tracks speed, latency, and bandwidth usage. 
  • Network Security Monitoring: Identifies unauthorised access, malware threats, and DDoS attacks. 
  • Application Performance Monitoring (APM): Measures how applications interact with network infrastructure. 
  • End-User Experience Monitoring: Provides insights into the performance of cloud services, SaaS applications, and remote work environments. 

This holistic monitoring approach ensures businesses maintain optimal performance, security, and user experience across all network layers.

Regularly Update & Optimise

Outdated firmware, security patches, and configurations can lead to network vulnerabilities, performance degradation, and security risks. To maintain an optimised network: 

  • Regularly update firmware on network devices (routers, switches, firewalls) to patch security flaws. 
  • Apply security updates to protect against evolving cyber threats. 
  • Periodically review network configurations to ensure alignment with best practices. 
  • Conduct performance audits to identify bottlenecks and areas for improvement. 

By keeping network components up to date, businesses enhance security, improve stability, and optimise performance for long-term success. 

    
Section VI

Common Challenges in Network Monitoring

While network monitoring is essential for maintaining a high-performance and secure IT environment, organisations often face several challenges in effectively tracking, diagnosing, and optimising their networks. Addressing these challenges requires advanced tools, proactive strategies, and expert management.

Managing Large-Scale Networks

Enterprises with complex IT infrastructures often struggle to monitor vast networks that include: 

  • Multiple data centres, cloud environments, and branch offices. 
  • Thousands of connected devices, including IoT endpoints, servers, routers, and firewalls. 
  • High volumes of network traffic across hybrid and multi-cloud environments. 

As networks scale, ensuring end-to-end visibility becomes more challenging. IT teams require centralised network monitoring solutions with automated analytics and AI-driven insights to efficiently manage and troubleshoot large-scale network environments.

Network Latency & Performance Bottlenecks

High latency, bandwidth congestion, and network routing issues can severely impact application performance, VoIP quality, and user experience. Common causes include: 

  • Inefficient traffic routing leads to unnecessary delays. 
  • Overloaded network links causing congestion and packet loss. 
  • Slow response times from cloud services and SaaS applications. 

Without real-time network performance monitoring, diagnosing and resolving latency issues becomes difficult. Businesses need AI-powered monitoring tools to detect performance degradation early, identify bottlenecks, and optimise network traffic flows.

Security Threats & Anomalies

With increasing cyber threats, ensuring network security monitoring is more critical than ever. Common security challenges include: 

  • DDoS attacks flood networks with malicious traffic, causing service disruptions. 
  • Unauthorised access attempts from external hackers or internal threats. 
  • Data breaches and malware infections compromise sensitive business information. 

Traditional monitoring tools may not detect sophisticated zero-day attacks or insider threats. Organisations require advanced security monitoring solutions with intrusion detection, threat intelligence, and anomaly detection to prevent cyberattacks before they cause damage.

Troubleshooting Network Issues

Diagnosing network quality problems and common network performance issues requires deep end-to-end network visibility. However, IT teams often struggle due to: 

  • Lack of real-time data on network health. 
  • Inconsistent monitoring across hybrid and multi-cloud environments. 
  • Time-consuming manual troubleshooting processes. 

Without an integrated network monitoring solution, IT teams may spend hours or even days diagnosing issues, leading to costly downtime. Businesses should adopt automated troubleshooting tools that provide real-time analytics, root cause identification, and AI-driven remediation recommendations. 

     
Section VII

Orixcom Network Monitoring Services

Orixcom offers advanced network monitoring services powered by Cisco ThousandEyes. This solution provides real-time insights, proactive issue detection, and full network observability, ensuring seamless business operations. 

Key Features of Orixcom Managed Cisco ThousandEyes: 

  • Comprehensive Network Visibility: End-to-end monitoring across on-premises, cloud, and hybrid environments. 
  • Proactive Issue Detection: AI-driven analytics to identify and troubleshoot network problems. 
  • Real-Time Network Intelligence: Granular insights into latency, packet loss, and application performance. 
  • Security Monitoring & Threat Detection: Identifies unauthorised access and potential vulnerabilities. 
  • SaaS & Cloud Monitoring: Ensures optimal performance of cloud applications and services. 

With end-to-end network visibility, AI-driven analytics, and advanced security monitoring, Orixcom helps organisations achieve seamless operations, faster troubleshooting, and enhanced security posture. Whether addressing network routing issues, diagnosing network latency problems, or ensuring compliance with SLAs, a robust network monitoring solution is the foundation for a resilient and future-ready IT environment. 

By partnering with Orixcom, businesses can gain expert-managed network monitoring services, ensuring they stay ahead of potential disruptions and maintain optimal network performance, security, and reliability. 

Contributors:

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Anthony Grower

Topic Specialist

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Kelly Brighton

Topic Specialist

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Richard Peace

Topic Specialist

Sources:

1) Even the all-powerful Pointing: Almost Unorthographic.
2) Far far away, behind the word mountains: www.vokalia-and-consonantia.com
3) The copy warned: The Little Blind Text

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Network Performance Monitoring 

Network performance monitoring involves tracking key metrics such as bandwidth usage, latency, jitter, and packet loss to ensure smooth data transmission. It helps IT teams detect performance bottlenecks, troubleshoot issues, and optimise network resources for enhanced efficiency. Businesses rely on performance monitoring to maintain service-level agreements (SLAs) and deliver seamless user experiences. 

Network Traffic Analysis 

Network traffic analysis focuses on examining data flows across a network to identify congestion, unusual traffic patterns, and security risks. It provides insights into which applications consume the most bandwidth, helping organisations optimise traffic routing. This type of monitoring is crucial for detecting DDoS attacks, data exfiltration, and insider threats. 

Network Security Monitoring 

Network security monitoring safeguards an organisation’s digital infrastructure by detecting unauthorised access, malware infections, and suspicious activities. By continuously scanning network traffic, it helps prevent cyber threats such as phishing, ransomware, and advanced persistent threats (APTs). Security monitoring tools integrate with firewalls, intrusion detection systems (IDS), and security information and event management (SIEM) solutions to provide a robust defence against cyberattacks. 

Network Monitoring Tool 

Network monitoring tools are software solutions that provide real-time insights, diagnostics, and alerts for IT teams. These tools enable proactive troubleshooting, automated issue detection, and performance analytics. Popular network monitoring solutions, such as Cisco ThousandEyes, offer deep visibility into network performance across on-premises, cloud, and hybrid environments, ensuring business continuity. 

Network Latency Monitoring 

Network latency monitoring measures the time it takes for data packets to travel between network nodes. High latency can cause slow application performance, video buffering, and VoIP call disruptions. By analysing delay sources—such as routing inefficiencies, congestion, or hardware limitations—latency monitoring helps businesses maintain optimal connectivity and deliver a seamless user experience.